REFUND & EXCHANGES POLICY

All Sales Are Final

Due to the nature of our products, we do not accept returns or offer refunds. We encourage you to review your order carefully before completing your purchase. If you have any questions about a product before buying, we’re happy to help — just reach out at support@elainegirls.com! 💛

Damaged or Defective Items

We stand behind everything we make! If your item arrives damaged or defective, we’ll make it right. Just email us at support@elainegirls.com within 2 weeks of delivery with a photo of the damage and your order number. We’ll send a replacement of the same item at no cost to you.

Delivery date is based on the carrier’s noted delivery date.